Questions / clear answers
Practical answers about planning, design, destination work, the boutique, venue logistics, WhatsApp, customer access, and what should be confirmed in writing.
20+ years
A practiced Kingston wedding house shaped by repetition, referral, and real event work.Public archive reviewed July 2026
611 posts and 5,022 followers observed on the public profile.9K followers and 28 public reviews observed on the business page.The useful questions
Clarity is part of the service.
Archive-backed answers link to their public source. Operational answers draw a clear line between what the website can explain and what your final proposal, contract, fitting record, or event plan must confirm.
01What kinds of events does Dream Wedding Services plan?
Weddings are the core of the practice, including custom, set-package, destination, ceremony, reception, and coordination engagements. The public Instagram profile also directs birthday parties, bridal showers, corporate events, and related social celebrations to the Dream Events by Webby event desk.
Source: Instagram profile02What does “one-stop wedding shop” actually mean?
It means one practice can connect planning, design and decor, coordination, boutique attire, accessories, venue guidance, and vendor support. It does not mean every possible item is automatically included. Your written proposal should name the exact services, quantities, suppliers, dates, and responsibilities in your booking.
Source: Facebook business description03Do you offer both custom weddings and set packages?
Yes. The social archive promotes both customised weddings and set-package starting points. A package is still adjusted around date, venue, guest count, design direction, and availability, so the final scope belongs in a written proposal rather than a generic website price tile.
Source: Custom wedding example04How do I request a quote?
Use the inquiry page to share the event type, date or date range, venue or parish, guest count, budget range, services needed, inspiration, email, and WhatsApp number. The website prepares a useful summary, and the conversation continues directly with the team on WhatsApp.
Confirm final terms in your written booking record.05How far in advance should I contact you?
As soon as you have a date range or venue in mind. The public archive does not state one universal lead time, and the realistic window changes with season, location, guest count, attire, imported items, and design complexity. A date is only confirmed when the team accepts the booking in writing.
Confirm final terms in your written booking record.06Can I inquire before my date or venue is final?
Yes. Send the likely month or date range, preferred parish, estimated guest count, and the venues you are considering. The team can use that information to discuss fit and next steps without treating an unconfirmed date as a booking.
Confirm final terms in your written booking record.07Do you plan destination weddings and events outside Kingston?
Yes. Destination weddings in Jamaica and island-wide venue coordination are part of the published service mix. The archive highlights beach settings and venues in several parts of Jamaica. Travel, accommodation, delivery, site access, and local vendor requirements should be confirmed in the event scope.
Confirm final terms in your written booking record.08Can you help us choose or work with a venue?
Yes. Venue guidance and coordination are part of the practice. The public archive includes UWI Chapel, Terra Nova Hotel, Hope Gardens, Hibiscus Lodge, Caymanas Golf Club, AC Hotel Kingston, Arcadia Gardens, Admiral Mountain, and beach settings. Venue availability and contracting remain subject to the venue’s own terms.
Source: Instagram venue highlights09Can the plan reflect our faith, culture, or family traditions?
Yes. A July 2026 UWI Chapel brief explicitly centred the couple’s faith and the feeling of being surrounded by God and chosen guests. Share ceremony rules, cultural practices, family roles, accessibility needs, and non-negotiable moments early so the design and timeline can respect them.
Source: UWI Chapel wedding10How do you handle outdoor sites, heat, rain, or a venue with limited landscaping?
The design starts with the site as it is. At Terra Nova Hotel, the team used turf and faux flora when the ceremony area had no grass. Rain cover, wind, heat, power, drainage, guest comfort, load-in, and a decision deadline for Plan B should be discussed for every outdoor event; the exact contingency belongs in the production plan.
Source: Terra Nova outdoor ceremony11Can you coordinate vendors we already hired?
Potentially, yes. Share every existing contract, contact, arrival time, deliverable, and balance due during scoping. The proposal should state which vendors Dream Wedding Services will source, manage, confirm, or simply accommodate, so no responsibility is assumed by two people or by nobody.
Confirm final terms in your written booking record.12What happens if our guest count or plans change?
Tell the team as soon as the change is known. Guest count can affect seating, rentals, catering, stationery, staffing, transport, and layout. Any cost, quantity, timing, or design change should be approved in writing and reflected in the current proposal or planning record.
Confirm final terms in your written booking record.13Can we book decor or floral design without full planning?
Design and decor are published capabilities, and a narrower engagement may be possible. Send the venue, date, room dimensions, guest count, ceremony and reception needs, palette, inspiration, access window, and what other suppliers are already responsible for. Availability and boundaries are confirmed in the proposal.
Confirm final terms in your written booking record.14Can you create a custom theme or colour palette?
Yes. The archive includes a rustic wedding built with mauve, shades of pink, timber pieces, and spring florals, plus a Hibiscus Lodge reception using emerald, hunter green, gold, and blush. The website palette selector can capture your first preference; the event design is then developed against the real venue and scope.
Source: Rustic custom wedding15Do you offer interactive or digital welcome signage?
The Facebook archive advertises a digital welcome and display sign with sound capability as an event add-on. Ask whether the unit, content format, power position, audio use, delivery, setup, and operator are available for your date.
Source: Facebook digital-sign post16Do you provide wedding-day or event coordination?
Yes. Day and event coordination are part of the published service mix. The scope should define when coordination begins, which contracts are reviewed, who attends rehearsal, the on-site coverage window, vendor confirmations, cueing, emergency contacts, and who holds final decision authority.
Confirm final terms in your written booking record.17Are setup, breakdown, delivery, and collection included?
Do not assume they are included in every service. These responsibilities depend on the venue, item, supplier, access hours, labour, parish, and package. Ask for delivery, installation, strike, collection, damage, overtime, and storage responsibilities to be written into the final scope.
Confirm final terms in your written booking record.18Do you rent or sell wedding dresses and suits?
Yes. The published boutique offer includes wedding dresses and suits for rent or sale. Ask for current inventory, sizes, rental or purchase status, what accessories are included, alteration expectations, collection time, return deadline, and all condition or damage terms before reserving an item.
Confirm final terms in your written booking record.19How should fittings, sizing, pickup, and returns be handled?
Book a fitting rather than relying only on a labelled size. Before the event, confirm the exact garment, wearer, fit, approved alterations, included pieces, final try-on date, pickup contact, return time, and condition record in writing. If any detail is wrong or changes, raise it before leaving the boutique whenever possible.
Confirm final terms in your written booking record.20Can the boutique help with bouquets and accessories?
Yes. Bouquets, accessories, and finishing support appear in the public service mix. Share the attire, palette, ceremony setting, preferred flower style, allergies, and any keepsake requirements so the pieces belong to the same visual direction.
Confirm final terms in your written booking record.21Is an item held for me after a message or fitting?
Treat availability as provisional until the team confirms the item, event date, wearer, terms, and reservation in writing. A WhatsApp conversation or fitting alone should not be assumed to reserve stock unless the booking record says it does.
Confirm final terms in your written booking record.22Where should I go for an appointment?
The primary website address is Shop 4, 23 Constant Spring Road, Kingston 10, St. Andrew. The Facebook page also lists The Dream Wedding Centre at 24 Stilwell Road, Kingston 8. Confirm the correct location and the person expecting you on WhatsApp before travelling.
Confirm final terms in your written booking record.23What are the current opening hours?
The website currently lists Monday through Saturday, 9:00am to 6:30pm, with Sunday closed. Event work and public-holiday schedules can affect availability, so an appointment and same-day confirmation are recommended before visiting.
Confirm final terms in your written booking record.24Is WhatsApp the best way to reach the team?
Yes. The current social archive repeatedly publishes 876 861 7277, 876 906 3693, and 876 788 1669 for calls or WhatsApp. The website uses 876 861 7277 as the primary click-to-chat number and stores email alongside WhatsApp for a reliable written record.
Source: Recent Instagram contact post25Where can I see recent work and customer reviews?
The Instagram profile is the most active visual archive, with 611 posts observed in July 2026. Facebook shows 28 public reviews and 9K followers. Read the current mix directly, then use the website’s selected-work pages for rights-approved ceremony, reception, and detail images.
Source: Facebook reviews26Can I pay through this website?
No. The website is not a payment gateway. It can display an approved proposal, payment schedule, manually recorded status, and receipts inside the customer portal, but any actual payment method and instructions must come directly from Dream Wedding Services and match the written agreement.
Confirm final terms in your written booking record.27What will the customer portal let us do?
Invited event members can use the portal for shared milestones, actions, decisions, design approvals, schedules, guest work, documents, proposal history, approved budget and payment status, receipts, files, and event messages. Creating an account alone does not expose an event; the owner must approve access or send a signed invitation.
Confirm final terms in your written booking record.28Will our files, guest list, and event details be public?
No. Public inspiration and published case studies are separate from private event records. Portal access is scoped to invited event members, private files use time-limited access, and public media should only be published after rights and release checks. Guest RSVP links never expose the full guest list.
Confirm final terms in your written booking record.Before you call it booked
Four things worth confirming every time.
Scope
Services, quantities, suppliers, responsibilities, and exclusions in writing.
Place
The correct appointment or event address, access window, and on-site contact.
Boutique
Exact garment, wearer, fit, included pieces, pickup, return, and condition terms.
Money
Approved total, schedule, method, receipts, and cancellation or change terms.
